Ann

Administrative Support | Content Moderator | Lead Generation

Ann

ID Verified
650/mo
Porac, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a versatile professional with hands-on experience in data management, content moderation, lead generation and administrative support. Skilled in processing and organizing large datasets, ensuring platform safety, and delivering high-quality client and customer support. Adept at adhering to guidelines, and quickly mastering new tools and systems. Known for being detail-oriented, highly organized and adaptable in fast-paced dynamic environments, with a proven ability to multitask and drive op...

Skills & Expertise

Customer Success

E-commerce & Marketplace

GumroadIntermediate
WordPressBeginner

Data & Analytics

Data MiningIntermediate
A/B TestingIntermediate

Design & Creative

CanvaAdvanced
CapCutIntermediate

Sales & Business Development

B2B SalesIntermediate
Cold CallingBeginner

Marketing & Growth

Specialized Skills

Virtual Assistance & Admin

Data EntryAdvanced
Email ManagementIntermediate
NotionIntermediate
Monday.comBeginner

Work Experience

Content Processing Lead

Cloudstaff

Mar 2025 - Oct 2025

Job Responsibilities:

> Manage a group of content moderators ensuring compliance with platform policies and maintaining high-quality standards in all reviewed content. > Oversee operation and led data mining with different social media platforms and data entry, managed company database for lead generation projects, ensuring accuracy and timely delivery of information. > Provided administrative support and documentation...

Social Media SupportData MiningExcel (Advanced)GumroadLead GenerationCommunity ManagementUser-Generated ContentWordPressGoogle Sheets (Advanced)Zendesk

Content Processing Specialist

Cloudstaff

Dec 2023 - Mar 2025

Job Responsibilities:

> Content Moderator: Reviewed and moderated user-generated and 18+ content to ensure compliance with company guidelines and safety standards. > Data Mining/Data Entry/Data Management/Lead Generation: - Conducted market research to identify and qualify leads, contributing to the growth of the customer base. - Utilized various tools and strategies mainly social media platforms to nurture leads. -...

User-Generated ContentSocial Media SupportCommunity ManagementData EntryResearch & Information GatheringDocument ManagementNotionEmail ManagementA/B TestingContent Strategy

Content Moderator

Majorel

Jun 2022 - Dec 2023

Job Responsibilities:

> Reviewed user-generated content to ensure alignment with company policies and community standards, making informed moderation decisions. > Promoted platform safety and functionality by identifying and addressing potentially harmful or non- compliant content. > Achieved high productivity and accuracy through strong attention to detail and data-driven decision-making. > Maintained strict adhere...

Social Media SupportCommunity ManagementUser-Generated ContentFacebook Marketplace

Freelance Telemarketer/Lead Generation Specialist

Prime Incorporated

Sep 2020 - Dec 2020

Job Responsibilities:

> Promptly handled an average of 90+ calls daily, with duties providing answers for inquiries and concerns. > Gathered and researched information; verifying customer's in regards with their purchased services and/or products; and assembling and forwarding them to the sales department. > Provided accurate and appropriate information in response to customer inquiries in a professional and courteou...

Phone SupportGoogle Sheets (Advanced)Lead GenerationB2B Sales

Lead Generation Specialist

AMR BPO

Oct 2019 - Apr 2020

Job Responsibilities:

> Handled outbound and inbound calls to potential customers. > Worked in a team environment to ensure that the customer inquiries were answered promptly and accurately. > Developed and maintained positive relationships with customers through excellent communication and follow up skills.

Phone SupportGoogle Sheets (Advanced)Lead GenerationB2B Sales

Quick Stats

Age26 years
GenderFemale
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Mabalacat City College

2018 - 2019

High-school

ACLC College of Mabalacat

2016 - 2018