Angelyn

Data Entry

Angelyn

ID Verified
180/mo
Laguna, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! I’m Angelyn Torres, I recently completed a 30-day self-study program in basic data entry, where I practiced managing and organizing data using Google Sheets, Excel, and Google Docs. My training covered real-world tasks such as data cleaning, creating spreadsheets, formatting, and generating simple reports. I take pride in being detail oriented, reliable, and efficient in handling data with accuracy and consistency.

Top Skills

Bookkeeping · <1 yearCopywriting · <1 yearData Visualization · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 year

Skills & Expertise

Content & Writing

CopywritingBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Data VisualizationBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Facebook MarketplaceBeginner
Inventory ManagementBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner

Finance & Accounting

BookkeepingBeginner
Payroll ProcessingBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner

Work Experience

Customer Representative

IQOR

Aug 2024 - Feb 2025

Key Achievements:

Answer inbound calls regarding rebates. Provide information on the correct time frame and the types of rebates that customers will receive. Assist customers with the rebate application process. Check customers' eligibility for rebates. Reprocess rebates if applications were denied due to a system error.

Data VisualizationProduct Listing OptimizationLive Chat Support

Customer Representative

TELEPERFORMANCE

Oct 2022 - Jun 2024

Key Achievements:

Answer inbound calls to explain billing details. Assist callers with payment arrangements for their bills. Guide callers on how to turn on their mobile data. Provide basic troubleshooting support for calHandling inbound calls related to changes in health insurance information, such as updating email addresses and phone numbers. - Assisting callers with changing their doctors and making appointments, as well as helping them make payments to ensure they maintain current insurance coverage. Explaining insurance benefits to callers. Clarifying the reasons behind claim denials. Coordinating with doctors to resolve issues related to member claims. Checking the availability of durable medical equipment covered by insurance. Resetting passwords for the mobile app. Providing guidance on accessing accounts and registering online. Explaining reasons for login errors. Teaching callers basic troubleshooting techniques for their internet and website access. Additionally, I have 6 months of work-from-home experience as a chat agent with similar skills and responsibilities. lers experiencing issues with their phone or data, especially when trying to contact loved ones.

CopywritingData VisualizationBookkeepingPayroll ProcessingLive Chat Support

Customer Representative

VXI Globals

Mar 2022 - Jun 2022

Key Achievements:

Answer inbound calls to explain billing details. Assist callers with payment arrangements for their bills. Guide callers on how to turn on their mobile data. Provide basic troubleshooting support for callers experiencing issues with their phone or data, especially when trying to contact loved ones.

Payroll ProcessingProduct Listing OptimizationData Visualization

Customer Representative

Inspiro

Nov 2021 - Feb 2022

Key Achievements:

Customer Service Processing the return/ compliant of the customers Processing the refund. coordinating with the florist Tracking Orders. REMOTE (During Pandemic)

Data VisualizationInventory ManagementExcel (Advanced)Google Sheets (Advanced)Order ProcessingLive Chat Support

Quick Stats

Age30 years
English LevelConversational
ID VerificationVerified
Portfolio
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Certifications

Computer Letiracy
contact center NCII