Property Manager | Customer Support RepresentativeProperty Manager | Customer Support Representative
Angelo
$1,400
per month
($8/hour)
Profile Description
I started my career as a Customer Support Representative and worked my way up to Subject Matter Expert and eventually Team Leader at Xfinity. Since then, I've continued expanding my experience with companies like [link hidden] and [link hidden], where I handled customer support, property management, reservations, and administrative tasks. I'm comfortable using AI tools to improve productivity, and I'm always excited to learn new technologies and processes that help me become even more effective ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
Property Manager | Customer support representative
Hellovacay
Sep 2023 - Mar 2026
Job Responsibilities:
• Answered customer inquiries and provided accurate information regarding property details and airport services. • Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly. • Coordinated daily operations including check-ins and check-outs, room assignments and special requests from customers. • Responded to customer complaints and addressed issue...
Technical Support Representative
Compass.com
Apr 2022 - Jan 2023
Job Responsibilities:
• Resolved complex technical inquiries through effective communication and problem-solving skills. • Documented customer interactions to create a knowledge base for future reference and training. • Guided users through software installations, ensuring a smooth transition to new systems. • Collaborated with development teams to escalate and prioritize recurring technical issues. • Conducted user tr...