Angelica

Executive Virtual Assistant

Angelica

ID Verified
1232/mo
Metro Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Experienced executive assistant, marketing specialist and operations coordinator with total of 6+ years managing projects, client accounts, and digital marketing. Skilled at streamlining workflows, optimizing CRM systems, leading teams, and delivering results on time while enhancing client experience and satisfaction.

Top Skills

Email Support · 3 yearsMetabase · 3 yearsSocial Media Support · 3 yearsLive Chat Support · 2 yearsPhone Support · 2 years

Skills & Expertise

AI & Automation

PerplexityBeginner
DALL-EBeginner
Workflow AutomationBeginner
ZapierIntermediate

Content & Writing

ScriptwritingBeginner

Customer Success

Email SupportAdvanced
Technical SupportBeginner
Social Media SupportAdvanced
Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
LiveChatBeginner
ZendeskIntermediate

Data & Analytics

Google Sheets (Advanced)Beginner
MetabaseAdvanced

Design & Creative

CanvaBeginner
Social Media GraphicsBeginner
CapCutBeginner
Loom/Screen RecordingBeginner
Video EditingBeginner
YouTube OptimizationBeginner

E-commerce & Marketplace

ShopifyBeginner
Product Listing OptimizationBeginner

Work Experience

EXECUTIVE ASSISTANT / ACCOUNT MANAGER

WRAP IT UP RALEIGH

Jan 2025 - Aug 2025

Key Achievements:

Kept the team and clients in the loop with clear, timely communication through calls, messages, and emails. Coordinated consulting calls and schedules, making sure time zones and changes never caused delays. Organized Trello boards, SOPs, and onboarding tasks to keep everything running smoothly. Sent daily updates to the team so everyone knew what was done and what was next. Created Canva designs and visuals to support projects and keep content consistent. Kept all project information structured and easy to follow so nothing slipped through the cracks.

DALL-ESocial Media SupportTicket ManagementPhone SupportTechnical SupportPerplexityEmail SupportWorkflow AutomationLive Chat SupportGoogle Sheets (Advanced)MetabaseCapCutVideo EditingLoom/Screen RecordingCanva

OPERATIONS COORDINATOR / EXECUTIVE ASSISTANT

C47 FILMS DIGITAL STUDIO

Nov 2023 - Jan 2025

Key Achievements:

Managed executive communications and schedules to keep daily operations running smoothly. Handled full logistics for podcast guest bookings, ensuring every detail was covered. Managed social media content across Facebook, Instagram, TikTok, and YouTube to maintain engagement. Coordinated events through Eventbrite from planning to execution. Maintained WordPress updates and tracked leads through GoHighLevel for streamlined client management. Drafted proposals and managed contracts to make client onboarding seamless.

Google Sheets (Advanced)MetabaseCapCutSocial Media GraphicsVideo EditingZendeskCanvaLoom/Screen RecordingTechnical SupportPhone SupportTicket ManagementSocial Media SupportScriptwritingEmail SupportPerplexityDALL-EWorkflow AutomationLive Chat Support

Quick Stats

Age44 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Hubspot-Digital Advertising Certified
Hubspot- Social Media Certified
Hubspot-Digital Advertising Certified