Virtual AssistantVirtual Assistant

Angela

350/mo

Laguna, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$350

per month

($2/hour)

Member since May 2026

Profile Description

Detail-oriented Virtual Assistant and Customer Support Professional with experience in customer service, order management, digital marketing, and administrative support. Skilled in managing online orders through Lazada and TikTok Shop, handling customer concerns, conducting market research, and creating engaging SEO-friendly content for social media and blogs. Proficient in Google Workspace, MS Office, WordPress, HubSpot, Keap, and ActiveCampaign, with hands-on experience in email marketing auto...

Top Skills

ActiveCampaign · <1 year Asana · <1 year Basecamp · <1 year Blog Writing · <1 year Brand Identity Design · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Content & Writing

Blog WritingBeginner

SEO Content WritingBeginner

Landing Page CopyBeginner

Email CopywritingBeginner

CopywritingBeginner

Design & Creative

CanvaBeginner

Social Media GraphicsBeginner

Presentation DesignBeginner

Brand Identity DesignBeginner

CapCutBeginner

Video EditingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner

Google AdsBeginner

Email MarketingBeginner

Content StrategyBeginner

Instagram GrowthBeginner

TikTok GrowthBeginner

Social Media AnalyticsBeginner

User-Generated ContentBeginner

HubSpotBeginner

ActiveCampaignBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner

Email ManagementBeginner

Document ManagementBeginner

Data EntryBeginner

Executive Assistant ServicesBeginner

Research & Information GatheringBeginner

CalendlyBeginner

NotionBeginner

AsanaBeginner

TrelloBeginner

BasecampBeginner

Customer Success

Customer.ioBeginner

Work Experience

Store Associate

Legalize Clothing Store

Dec 2025 - Jun 2026

Job Responsibilities:

Assisted 30+ daily walk-in customers by providing friendly and efficient service, contributing to improved customer satisfaction and repeat transactions. Processed and encoded 100+ daily orders from walk-in customers and online platforms including Lazada and TikTok Shop, ensuring accurate and timely order management. Resolved customer concerns and service issues promptly, maintaining positive cu...

Social Media GraphicsCapCutVideo Editing

Advisor I, Customer Service

Concentrix

Jan 2026 - Apr 2026

Job Responsibilities:

Assisted customers with inquiries, account concerns, and service requests through phone, chat, and email support, ensuring timely and professional resolutions. Managed high-volume inbound and outbound customer interactions daily while maintaining strong communication quality and customer satisfaction standards. Resolved customer complaints and billing issues efficiently, improving customer exper...

Data EntryCustomer.io

Digital Virtual Marketing Assistant

Doneverse

Jul 2025 - Jan 2026

Job Responsibilities:

Conducted market research on emerging trends and consumer preferences, providing actionable insights that supported product development and brand positioning strategies. Created SEO-friendly content for blogs and social media platforms including Facebook and Instagram, increasing audience engagement and improving online visibility. Designed and optimized high-converting landing pages and lead mag...

Data EntryBasecampAsanaResearch & Information GatheringDocument ManagementHubSpotActiveCampaignSocial Media AnalyticsTikTok GrowthUser-Generated Content

Quick Stats

Age24 years

GenderFemale

English LevelFluent

ID VerificationNot verified

Portfolio

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Education

Bachelor's Degree

Laguna University

2020 - 2024