Virtual Assistant, Customer Support Specialist, Paralegal

ANDREI

ID Verified
1,650/mo
QUEZON CITY, Philippines
Looking for Part-time
6 hours/day
Availability: EU / Asia timezone

Profile Description

I bring 16 years of experience working for the local government as Paralegal and Compliance Officer, including database management (local CRM), Administrative work, Customer Service & Support, Customer Relations and ensuring Client satisfaction.

Top Skills

Data Entry · 10 yearsEmail Support · 10 yearsDocument Management · 8 yearsResearch & Information Gathering · 8 yearsTechnical Support · 8 years

Skills & Expertise

Customer Success

Email SupportExpert
Technical SupportExpert
Live Chat SupportExpert
Ticket ManagementAdvanced
Social Media SupportIntermediate
ZendeskBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Data EntryExpert
Research & Information GatheringExpert
Document ManagementExpert
Email ManagementExpert
Calendar ManagementAdvanced
CalendlyAdvanced
Executive Assistant ServicesIntermediate
Personal Assistant ServicesIntermediate
Monday.comBeginner
AsanaBeginner

Specialized Skills

Legal ResearchBeginner

Sales & Business Development

Zoho CRMBeginner

Human Resources

SOP WritingBeginner
HR ManagementBeginner

Work Experience

Paralegal - Compliance Officer - Administrative Assistant

Quezon City Government

Jan 2010 - Present

Live Chat SupportEmail SupportTicket ManagementTechnical SupportCalendar ManagementResearch & Information GatheringData EntryEmail ManagementDocument ManagementLegal ResearchHR ManagementSOP Writing

Quick Stats

Age38 years
English LevelFluent
ID VerificationVerified