Virtual Assistant | Social Media Manager | Customer ServiceVirtual Assistant | Social Media Manager | Customer Service
Andrea
ID Verified$550
per month
($3/hour)
Profile Description
Proactive Virtual Assistant with training in General Virtual Assistance, specializing in Social Media Marketing Lead Generation, Executive Assistance, and Administrative Support. Known for a strong work ethic, attention to detail, and the ability to anticipate needs and streamline workflows. Brings fresh energy and a results-driven mindset to help businesses stay organized, efficient, and focused on growth.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Marketing & Growth
Sales & Business Development
Work Experience
Customer Service Representative
Carelon Global Solution
Aug 2024 - Dec 2025
Job Responsibilities:
Processing refills of prescriptions. Coordinating with Member services to check on insurance coverages. Requesting refund, reship, or return for order with issues. Checking status of order and bi ling concern on member’s account. Ensuring HIPAA policy and other regulations.
Email Support Representative
Hinduja Global Solution
Sep 2020 - May 2024
Job Responsibilities:
Answering inquiries about the deals and product we offer. Resolving complaints with orders and services received by the customers. Processing refund via redeeming points.
Chat & Email Support Representative
UnifyCX
Sep 2019 - Dec 2019
Job Responsibilities:
Providing support to customers such as customizing invitations for holidays or different events, and home decors. Handling complaints, checking order status, and processing refunds.