Virtual Assistance, Costumer Service Repetitive

Aman

500/mo
Bhaktapur, Nepal
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly organized and detail-oriented Virtual Assistant with over 2 years of experience supporting executives, entrepreneurs, and teams across various industries. Skilled in managing schedules, handling customer inquiries, coordinating travel, and performing administrative tasks with efficiency and accuracy. Proficient in a wide range of office software and communication tools, including Microsoft Office Suite, Google Workspace, and project management platforms. Adept at problem-solving, multitas...

Top Skills

Calendar Management · 2 yearsCalendly · 2 yearsData Entry · 2 yearsDocument Management · 2 yearsEmail Management · 2 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Social Media SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Meeting CoordinationIntermediate
Personal Assistant ServicesIntermediate
CalendlyIntermediate
Executive Assistant ServicesIntermediate
Data EntryIntermediate

Work Experience

Virtual Assistance

One Team Serves You

Oct 2022 - Jan 2026

Key Achievements:

Provided comprehensive administrative support to the team, ensuring the smooth running of daily operations for the company. Managed executives' schedules, appointments, and meetings, optimizing time and ensuring no scheduling conflicts. Responded to client emails, inquiries, and phone calls in a professional and timely manner, providing solutions to customer issues or redirecting them to the appropriate department. Streamlined client communication and follow-up processes, increasing client satisfaction and retention.

Live Chat SupportEmail SupportB2C SalesPhone SupportTechnical SupportCold CallingCalendar ManagementSocial Media SupportB2B SalesCold Email OutreachEmail ManagementDocument ManagementMeeting CoordinationPersonal Assistant ServicesData EntryExecutive Assistant ServicesCalendly

Quick Stats

Age25 years
English LevelFluent
Other Languages
NepaliFluent
EnglishFluent
ID VerificationNot verified