Alwayne

Customer Service

Alwayne

1,000/mo
Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have solid background experience managing inbound and outbound calls also outreach task, answering inquiries, solving complex situations, processing vookings accordingly, while maintaining warm and professional tone at all times. I am proficient in using Go High Level, Notion, Slack, Zoom, Google Workspace, sheets, Calendly, Calendar, email management, VoIP dialers. I followed required guidelines and script while naturally adapting my aproache to match each customers unique situation.

Top Skills

Phone Support · 7 yearsLive Chat Support · 5 yearsOrder Processing · 4 yearsAmazon Seller Central · 3 yearsCalendar Management · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Email SupportIntermediate
Lead ManagementIntermediate
LiveChatIntermediate
IntercomIntermediate
Customer.ioIntermediate

E-commerce & Marketplace

Order ProcessingAdvanced
Amazon Seller CentralAdvanced
Order FulfillmentIntermediate

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
NotionBeginner

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified