FreelanceFreelance
Alvin
100/mo
General Trias, Calabarzon, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$100
per month
($1/hour)
Member since August 2026
Profile Description
Worked as a Customer Service Representative managing inbound and outbound calls Doing Content Moderation specializing in Policy Implementation and protocol adherence.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Adobe PhotoshopBeginner
CapCutBeginner
Marketing & Growth
Sales & Business Development
SalesforceBeginner
Virtual Assistance & Admin
Email ManagementBeginner
Data EntryBeginner
NotionBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
Document ManagementBeginner
Work Experience
Content Moderator
TaskUs
Mar 2025 - Present
Job Responsibilities:
Ticket Management Policy Implementation Protecting digital platform safety and brand reputation by reducing harmful or violating posts Maintaining high decision accuracy under strict deadlines Fostering inclusive online communities
Email SupportTicket ManagementNotionSalesforceEmail ManagementData EntryResearch & Information GatheringDocument Management
Customer Service Representative
Alorica
Oct 2024 - Feb 2025
Job Responsibilities:
Answering inbound and outbound calls Order placing Order Tracking Payments and Billing Prior Authorization Claims and Benefits
Live Chat SupportTicket ManagementEmail SupportEmail ManagementData EntryResearch & Information GatheringDocument ManagementSalesforce
Quick Stats
Age23 years
GenderMale
English LevelConversational
ID VerificationNot verified