Data & BI Analyst | Data Scientist | Data EngineerData & BI Analyst | Data Scientist | Data Engineer
Austin
ID Verified$1,000
per month
($6/hour)
Profile Description
Data-driven Business Analyst with 5+ years bridging product, operations, and CX teams. Built self-service dashboards adopted across 4 teams, automated validation pipelines, and led end-to-end BA delivery across 4 countries. Proficient in SQL, Power BI, Tableau, Python, and Salesforce. Remote-ready, EU-hours compatible.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Work Experience
Business IntelligenceAnalyst
SunCulture Kenya
Jun 2024 - Present
Job Responsibilities:
Dashboards & Reporting: Built Power BI and Tableau dashboards adopted as the primary reporting tool across product, CX, operations, and finance — Kenya and Uganda Eliminated ad hoc reporting requests by standardising KPI frameworks into self-service dashboards CRM & Customer Insight: Connected Salesforce and Sundesk data to product decisions — mapped support ticket patterns to root causes, deli...