Alleli

Sales and Service Specialist. Healthcare Specialist. TSR

Alleli

ID Verified
1,400/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Dedicated and results-driven professional with 10 years of experience in the BPO industry, supporting global clients across customer service, technical support, and back-office operations. Known for strong communication skills, attention to detail, and the ability to adapt quickly to new systems and processes. Highly reliable, organized, and committed to delivering excellent customer and client experiences in fast-paced environments.

Skills & Expertise

Customer Success

CrispAdvanced
LiveChatAdvanced
Live Chat SupportIntermediate
ZendeskIntermediate
Customer.ioBeginner

Data & Analytics

Sales & Business Development

Marketing & Growth

Work Experience

Connect America TSR

DME Serve

Sep 2024 - Dec 2025

Job Responsibilities:

Troubleshooting Medical Alert Equipments. Billing and General Inquiries

Phone SupportTechnical SupportEmail SupportSalesforce

Subject Matter Expert

MBS Solutions

Jun 2020 - Jan 2024

Job Responsibilities:

Team Leadership Role TSR

Live Chat SupportPhone SupportEmail SupportSocial Media SupportTechnical SupportExcel (Advanced)Google Sheets (Advanced)Power BISalesforceSEO (Technical & Content)

Quick Stats

Age33 years
GenderFemale
English LevelConversational
ID VerificationVerified
Portfolio
🔒

Education

Associate's Degree

- Present

Certificate

Asia Pacific Healthcare Institute

2023 - 2024

De Lasalle Araneta University

2010 - 2012