Virtual Assistant / Customer Service RepresentativeVirtual Assistant / Customer Service Representative
Aljean
ID Verified800/mo
Lipa City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since February 2026
Profile Description
I am a Customer Service Representative with more than 4 years of experience delivering exceptional support and resolving inquiries efficiently. I have a proven ability to manage multiple responsibilities while focusing on customer satisfaction.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportBeginner
Technical SupportBeginner
ZendeskBeginner
CrispBeginner
FreshdeskBeginner
Customer.ioBeginner
IntercomBeginner
Help ScoutBeginner
LiveChatBeginner
Phone SupportBeginner
Live Chat SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Design & Creative
Work Experience
Senior Agent
Iqor Inc.
Oct 2024 - Jan 2026
Phone SupportTechnical Support
Mentor
Afni
Feb 2023 - Oct 2024
Technical SupportPhone Support
Customer Service Representative
Accenture
Sep 2021 - Jan 2023
Phone SupportTechnical Support
Quick Stats
Age29 years
GenderMale
English LevelFluent
ID VerificationVerified
Certifications
Bachelor's in Public Administration
Education
Bachelor's Degree
University of Caloocan City
2015 - 2020