Executive Assistant, Dispatcher, Logistics SpecialistExecutive Assistant, Dispatcher, Logistics Specialist

EXECUTIVE ASSISTANT (EA) TASKS: VOICE & EMAIL SUPPORT | ANSWER CALLS FROM HOME OWNERS WHO HAVE QUESTIONS ABOUT THEIR POOL | ENCODE NEW HOME OWNERS INFORMATION INTO THE SYSTEM | EMAIL THE FOLLOW-UP FOR THE PROPOSAL TO THE HOME OWNERS | CONTACT THE TECHNICIANS FOR ASSISTANCE FOR THE HOME OWNERS TECH ISSUES. OPERATIONS SUPERVISOR OVERSEE A TEAM OF 15 AGENTS (PRODUCTION) | MONITOR THEIR WEEKLY AND MONTHLY STATS | ONE ON ONE COACHING WITH EACH AGENT AT LEAST ONCE A MONTH TO DISCUSS STATS AND ... See more