Alessandra

Virtual Assistant

Alessandra

ID Verified
1,200/mo
Tacloban, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced customer service, virtual assistance, and legal support professional with 8 years of experience in customer engagement, appointment setting, healthcare support, operations management, and administrative services. Skilled in handling inbound and outbound communications, scheduling appointments, maintaining CRM records, coordinating with clients and teams, and delivering efficient customer support in fast-paced environments. Most recent work experience includes serving as a Legal Assi...

Top Skills

Airtable · <1 yearAsana · <1 yearCalendar Management · <1 yearCalendly · <1 yearClickUp · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
CrispBeginner
LiveChatBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Document ManagementBeginner
AsanaBeginner
NotionBeginner
JiraBeginner
ClickUpBeginner
Monday.comBeginner
AirtableBeginner

Work Experience

Legal Assistant

EnforcePay Garnishment Bureau LLC

Jan 2024 - Jan 2026

Phone SupportEmail ManagementEmail SupportCalendar Management

Quick Stats

Age31 years
English LevelFluent
Other Languages
Tagalog/FilipinoBasic
ID VerificationVerified
Portfolio
🔒

Education

Bachelor's Degree

Leyte Normal University

2012 - 2017