Virtual AssistantVirtual Assistant
Aira
ID Verified$1,000
per month
($6/hour)
Profile Description
I have several years of experience as a virtual assistant, where I've developed strong skills in managing schedules, organising communications, and handling customer inquiries. I'm proficient with tools like Canva, ChatGPT, Openphone and Workiz, which help streamline processes. A key highlight was assisting a small business owner with business workflow, where my support helped increase their productivity and contribute to their growth. What makes me a great hire is my proactive approach and c...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
E-commerce & Marketplace
Customer Success
Data & Analytics
Design & Creative
Work Experience
Real Time Dispatcher and Tracking Manager
Garage Door and Services
Jan 2025 - Sep 2025
Job Responsibilities:
Handling customer inquiries and concerns related to dispatch and tracking, providing timely updates and resolutions to enhance customer experience. Ensuring that all dispatch processes comply with safety regulations and company policies, conducting regular audits and compliance checks. Managing and adjusting daily schedules and workloads for drivers and equipment based on real-time conditions, inc...
Chat Support
Eperformax Roxas
Feb 2022 - Jul 2022
Job Responsibilities:
Engaging with customers through live chat, responding to inquiries, providing information, and resolving issues in real-time. dentifying customer concerns and troubleshooting problems, guiding users step-by-step in resolving technical issues or product inquiries. Staying informed about product updates, features, and common issues to provide accurate and relevant information to customers. Recording...
Customer Service Representative
Teleperformance Sucat
Oct 2021 - Jan 2022
Job Responsibilities:
Responding to customer inquiries via phone, email, and chat, addressing issues with professionalism and empathy while providing accurate information. Identifying and resolving customer complaints effectively and efficiently, ensuring that all concerns are documented and followed up as necessary. Maintaining in-depth knowledge of products and services to provide accurate guidance and support, assis...