Aileen

Customer Support Specialist

Aileen

700/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer service professional with extensive experience in multi-channel support, including voice, chat, and email. Proven ability to enhance customer satisfaction and resolve escalated issues, and maintain compliance with company and regulatory standards. A quick learner and effective team player, driven by a passion for service excellence and continuous improvement.

Top Skills

Phone Support · 9 yearsEmail Support · 4 yearsAirbnb · 3 yearsLive Chat Support · 3 yearsTechnical Support · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportAdvanced
Live Chat SupportAdvanced
Ticket ManagementAdvanced
Technical SupportAdvanced
ZendeskBeginner
CrispBeginner

E-commerce & Marketplace

ShopifyBeginner

Real Estate Operations

AirbnbAdvanced

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
JiraBeginner

Quick Stats

Age44 years
English LevelFluent
ID VerificationNot verified
Portfolio
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