Virtual AssistantVirtual Assistant

I am a dedicated and results-driven professional with solid experience handling customer interactions across multiple channels, including chat, email, and phone support. With a strong background as a Back Office Agent in the fraud department, I have developed a keen eye for detail and a high level of accuracy. Alongside my back-office responsibilities, I also handled customer-facing tasks, assisting clients through chat, email, and calls. I provided clear, step-by-step support, addressed concer... See more