Virtual Assistant

Zennah

ID Verified
1,300/mo
NAIROBI, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced virtual assistant and administrative professional with skills in customer support, business operations, communication, organization, and online tools. Reliable, adaptable, quick to learn, and committed to delivering accurate, high-quality work remotely

Top Skills

Calendar Management · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Monday.comBeginner
NotionBeginner
TrelloBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner

Work Experience

Freelance Virtual Assistant

Self-employed

Feb 2025 - Present

Key Achievements:

● Provide remote administrative support to clients, including inbox and calendar management ● Schedule meetings, book travel, and manage client communications ● Conduct online research and prepare detailed reports and presentations ● Use tools like Google Workspace, Notion, Trello, and ChatGPT to streamline tasks and boost productivity ● Maintain confidentiality and deliver high-quality work under tight deadlines.

Calendar ManagementResearch & Information GatheringDocument ManagementEmail ManagementPersonal Assistant ServicesMeeting CoordinationData Entry

Intern (Finance Department)

National Bank of Kenya

Dec 2010 - Present

Key Achievements:

● Honed communication, data management, and analytical skills in high-pressure environments

Data EntryDocument ManagementResearch & Information GatheringEmail Management

Volunteer Accounts Assistant January 2013 - June 2013 Youth Enterprise Development Fund Board

Youth Enterprise Development Fund Board ● Developed strong data entry, communication, and issue resolution skills through active customer interfacing.

Jan 2013 - Jun 2013

Key Achievements:

● Developed strong data entry, communication, and issue resolution skills through active customer interfacing.

Research & Information GatheringDocument ManagementData Entry

Quick Stats

Age42 years
English LevelFluent
Other Languages
EnglishFluent
SwahiliFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Virtual Assistant

Education

Master's Degree

JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY

2016 - 2024

Bachelor's Degree

CATHOLIC UNIVERSITY OF EASTERN AFRICA

2003 - 2008

High-school

LUGULU GIRLS HIGH SCHOOL

1998 - 2002