Customer Service SupportCustomer Service Support
Yna
800/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since September 2026
Profile Description
Customer service professional with 5 years of experience supporting customers through chat, email, and phone. Experienced with Amazon and WorldRemit, as well as working as a dispatcher in the telecommunications industry for 4 years. Skilled in customer service, problem-solving, CRM tools, and administrative tasks. Knowledgeable in Google Calendar for scheduling, G Suite for managing work and documents, Microsoft Word, and Excel for data entry and organizing information. Reliable, organized, adap...
Top Skills
Calendly · 4 yearsData Entry · 4 yearsEmail Management · 4 yearsEmail Support · 4 yearsLive Chat Support · 4 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
LiveChatAdvanced
Technical SupportIntermediate
Ticket ManagementIntermediate
FreshdeskIntermediate
CrispIntermediate
Virtual Assistance & Admin
Email ManagementAdvanced
Data EntryAdvanced
CalendlyAdvanced
Meeting CoordinationAdvanced
Research & Information GatheringAdvanced
Calendar ManagementIntermediate
Work Experience
Customer Care Executive
Worldremit
Aug 2024 - Aug 2026
Live Chat SupportPhone SupportTicket ManagementCrispEmail SupportTechnical SupportFreshdeskLiveChat
Customer Service Associate
Amazon
May 2020 - Jan 2023
Live Chat SupportPhone SupportTicket ManagementEmail SupportTechnical SupportLiveChat
Point of Contact
BBS-VPN Allied Services
Nov 2016 - Mar 2020
Email SupportTechnical SupportLive Chat SupportPhone SupportTicket Management
Quick Stats
Age28 years
English LevelFluent
ID VerificationNot verified
Education
Bachelor's Degree
University of Cebu
2022 - 2026