Winonah

CUSTOMER AND ADMINITRATIVE SUPPORT, VIRTUAL ASSISTANT

Winonah

ID Verified
400/mo
Tagum, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and reliable Virtual Assistant with experience in customer support, appointment setting, data entry, and administrative assistance. Skilled in managing emails, updating spreadsheets, monitoring records, and communicating clearly with clients. Organized, adaptable, and committed to providing efficient and dependable support in complex environments.

Top Skills

Account Management · <1 yearChatGPT for Marketing · <1 yearCold Calling · <1 yearCold Email Outreach · <1 yearContent Marketing · <1 year

Skills & Expertise

Content & Writing

SEO Content WritingBeginner
Email CopywritingBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
LookerBeginner

E-commerce & Marketplace

TikTok ShopBeginner

Marketing & Growth

Content MarketingBeginner
ChatGPT for MarketingBeginner
Email MarketingBeginner
Content StrategyBeginner
Instagram GrowthBeginner
YouTube Channel ManagementBeginner
User-Generated ContentBeginner

Sales & Business Development

Cold Email OutreachBeginner
Proposal WritingBeginner
Account ManagementBeginner
Cold CallingBeginner
Sales PresentationsBeginner

Work Experience

Secretary

Dol Noah's Dressed Chicken Trading

Sep 2021 - Present

Key Achievements:

* Managed inventory and sales records for dressed chicken, by-products, feeds, and supplies while ensuring accurate stock tracking * Monitored revenue and capital records, assisting in basic auditing and financial documentation * Conducted quality checks on materials and maintained organized business records and files * Coordinated document processing with private institutions and government agencies to ensure compliance and smooth transactions

Email CopywritingLive Chat SupportEmail SupportExcel (Advanced)Phone SupportGoogle Sheets (Advanced)Sales PresentationsProposal Writing

Agricultural and Biosystems Engineering Intern

Healthy Sweets Mindanao Corporation

Jul 2024 - Aug 2024

Key Achievements:

* Assisted in field and office-based agricultural engineering projects, including data gathering, documentation, and technical reporting * Conducted site inspections and supported monitoring of agricultural systems and operations * Helped prepare technical documents, reports, and compliance requirements * Coordinated with engineers and stakeholders to ensure project timelines and documentation accuracy * Organized records and maintained structured files for project tracking and review

Phone SupportExcel (Advanced)Google Sheets (Advanced)Live Chat SupportEmail SupportLookerSales PresentationsProposal Writing

Quick Stats

Age23 years
English LevelConversational
ID VerificationVerified