Customer service support

Vhen

950/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

With over 10 years of combined experience in technical support and customer service, I specialize in resolving complex IT issues while ensuring a positive user experience. I bring strong troubleshooting skills, clear communication, and a customer-first mindset to every interaction. My background allows me to bridge the gap between technology and people, delivering solutions that keep systems running smoothly and users confident in their tools.

Top Skills

Technical Support · 7 yearsTicket Management · 3 yearsEmail Support · 2 yearsPhone Support · 2 yearsData Entry · <1 year

Skills & Expertise

Customer Success

Technical SupportExpert
Ticket ManagementAdvanced
Email SupportIntermediate
Phone SupportIntermediate
Live Chat SupportBeginner

Virtual Assistance & Admin

Data EntryBeginner

Quick Stats

Age31 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Universidad de Zamboanga

2011 - 2016