Venus

Virtual Assistant, Team Leader, QA

Venus

880/mo
Baao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with proven experience in administrative operations, executive support, and team leadership across government, healthcare, education, and BPO sectors. Highly skilled in process improvement, client relations, HIPAA-compliant healthcare support, and cross-functional coordination. Known for reliability, adaptability, and the ability to deliver high-quality support in fast-paced, high-pressure environments.

Skills & Expertise

Content & Writing

Customer Success

Live Chat SupportIntermediate
Ticket ManagementIntermediate
ZendeskBeginner
IntercomBeginner
LiveChatBeginner

Data & Analytics

Design & Creative

CapCutIntermediate
CanvaBeginner

E-commerce & Marketplace

Order ProcessingIntermediate

Finance & Accounting

Sales & Business Development

Cold CallingBeginner
Zoho CRMBeginner

Work Experience

Administrative Aide IV

Baao Local Government Unit

Sep 2025 - Present

CopywritingEmail SupportCreative WritingCanva

Team Leader

Digital Minds BPO Sevices Inc

Oct 2024 - Jun 2025

Excel (Advanced)CanvaVideo EditingEmail SupportTicket ManagementIntercomCreative WritingLive Chat SupportPhone SupportLiveChat

Administrative Support Staff

Baao National High School

Apr 2024 - Dec 2024

CopywritingEmail SupportExcel (Advanced)CanvaCreative WritingPhone SupportGoogle Sheets (Advanced)CapCut

Executive Assistant and Team Leader

JTSWorx OPC

Jul 2023 - Feb 2024

Excel (Advanced)CanvaVideo EditingPayroll ProcessingEmail SupportTicket ManagementCreative WritingPhone SupportGoogle Sheets (Advanced)CapCut

Quick Stats

Age36 years
GenderFemale
ID VerificationNot verified