Customer Service RepresentativeCustomer Service Representative

Customer service and administrative support professional with 3 years of experience managing high-volume customer interactions across phone, email, and social media platforms, including Facebook and Instagram. Proven ability to handle inbound enquiries, resolve complaints, process payments, schedule appointments, and conduct post-service follow-ups to drive satisfaction and retention. Experienced with CRM systems, with strong attention to detail and a track record of maintaining accurate records... See more