Virtual Assistant

Val

1450/mo
Iloilo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With over 10 years of progressive experience in IT support and operations, I have built a strong track record of delivering reliable technical solutions in fast-paced enterprise environments. I have supported and led teams across multiple companies, resolving complex hardware, software, network, and system issues while ensuring outstanding customer service. My background includes managing IT infrastructure, overseeing O365, Azure AD, Intune, and security compliance, and handling incident, change...

Top Skills

Email Support · 10 yearsLive Chat Support · 10 yearsLiveChat · 10 yearsPhone Support · 10 yearsTechnical Support · 10 years

Skills & Expertise

Customer Success

Technical SupportExpert
Email SupportExpert
Phone SupportExpert
Video SupportExpert
Live Chat SupportExpert
Social Media SupportExpert
LiveChatExpert
ZendeskExpert

Data & Analytics

Google Sheets (Advanced)Expert
Power BIAdvanced
Excel (Advanced)Expert

Design & Creative

Adobe PhotoshopBeginner
Loom/Screen RecordingBeginner
After EffectsBeginner

E-commerce & Marketplace

Inventory ManagementBeginner

Sales & Business Development

NegotiationBeginner
Cold CallingBeginner
Proposal WritingBeginner

Software Development

Google Cloud PlatformBeginner
AzureBeginner

Quick Stats

Age33 years
English LevelFluent
ID VerificationNot verified