Customer service consultantCustomer service consultant
Tshegofatso
1,500/mo
Midrand , South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,500
per month
($9/hour)
Member since July 2026
Profile Description
I am a customer-focused professional with experience in customer service, sales support, appointment setting, and administration. I enjoy working in fast-paced environments where I can solve problems, build positive relationships with customers, and contribute to achieving team goals. I am comfortable using CRM systems, handling phone, email, and chat communications, and managing multiple tasks while maintaining accuracy and attention to detail. I thrive in remote and structured work environmen...
Top Skills
Email Support · 2 yearsFreshdesk · 2 yearsIntercom · 2 yearsLead Management · 2 yearsLive Chat Support · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
Lead ManagementIntermediate
IntercomIntermediate
FreshdeskIntermediate
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
CalendlyBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner
Monday.comBeginner
ClickUpBeginner
Work Experience
Customer service consultant
African bank
Jun 2024 - Present
Live Chat SupportPhone SupportIntercomTicket ManagementLead ManagementTechnical SupportEmail SupportFreshdesk
Quick Stats
Age37 years
English LevelFluent
ID VerificationNot verified