Anthony

Virtual assistant software developer chat moderator

Anthony

ID Verified
600/mo
Nakuru, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A highly motivated and detail-oriented Virtual Assistant, Customer Support Specialist, and Chat Moderator with hands-on experience in online client communication, account management, social media engagement, and administrative support. Skilled in handling customer inquiries professionally, resolving issues efficiently, and maintaining high standards of confidentiality and client satisfaction. Adept at multitasking, managing multiple accounts and projects simultaneously, and delivering results in...

Skills & Expertise

Content & Writing

CopywritingBeginner
GhostBeginner

Software Development

AI & Automation

PerplexityBeginner

Customer Success

Data & Analytics

Virtual Assistance & Admin

Data EntryBeginner
NotionBeginner
AirtableBeginner

Work Experience

Chat moderator

Cloudworkers

Dec 2025 - Mar 2026

Job Responsibilities:

Managed multiple customer and social media accounts effectively Improved response quality and customer satisfaction Handled high-volume chats with consistent professionalism Supported subscriber conversion and engagement growth

LiveChatPhone SupportLive Chat SupportEmail SupportTechnical SupportData Entry

Quick Stats

Age23 years
GenderMale
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Kisii university

2022 - 2026