Administration

Thulie

500/mo
Springs, South Africa
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

3 years in Customer service representative and administration experience with a high school diploma.

Top Skills

Email Support · 3 yearsLive Chat Support · 3 yearsLiveChat · 3 yearsPhone Support · 3 yearsB2C Sales · 1 year

Skills & Expertise

Data & Analytics

Google Sheets (Advanced)Beginner

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
LiveChatAdvanced
FreshdeskBeginner

Sales & Business Development

B2C SalesIntermediate

Work Experience

Customer service agent

DSG

Oct 2021 - Sep 2024

Key Achievements:

Admin, placing customer orders, tracking orders, follow-up, helping customer pay their account

Google Sheets (Advanced)Email SupportLiveChatB2C SalesFreshdeskPhone SupportLive Chat Support

Quick Stats

Age27 years
English LevelConversational
ID VerificationNot verified

Education

High-school

Zimisele secondary school

2013 - 2018