Tabitha

Virtual Assistant

Tabitha

ID Verified
1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly organized and thorough Virtual Assistant with a strong background in administrative support, customer service, document management, and office operations. Experienced in managing calendars, handling correspondence, maintaining records, coordinating schedules, and providing professional client support in fast-paced environments. Demonstrates exceptional communication, problem-solving, and multitasking abilities, with a proven track record of maintaining accuracy, confidentiality, and effic...

Skills & Expertise

Virtual Assistance & Admin

Data EntryIntermediate
AsanaIntermediate
CalendlyIntermediate
TrelloIntermediate
NotionIntermediate
ClickUpIntermediate
Monday.comIntermediate

Specialized Skills

Paralegal ServicesIntermediate

Work Experience

Legal Support & Office Administrator

Law Firm

Aug 2024 - Present

Job Responsibilities:

•Coordinated with courts, clients, and external parties to schedule hearings and meetings •Managed day-to-day office operations, including scheduling, correspondence, filing systems, and document archiving •Drafted, proofread, and formatted legal documents, contracts, reports, memos, and letters using Microsoft Office Suite •Maintained confidential employee and client records, case files, and cour...

Executive Assistant ServicesParalegal ServicesDocument ManagementResearch & Information GatheringPersonal Assistant ServicesCalendar ManagementData EntryTravel PlanningEmail ManagementMeeting Coordination

Virtual Assistant - Office Administrative Support

Diocese of Upper Southern Nyanza

Jan 2024 - Present

Job Responsibilities:

•Managed day-to-day office operations including scheduling, correspondence, and filing systems for a team of over 50 staff •Prepared and formatted reports, memos, letters, and presentations using Microsoft Office Suite •Maintained confidential employee and client records in compliance with organizational policies •Coordinated meetings, travel arrangements, and logistics for senior management •Resp...

Executive Assistant ServicesDocument ManagementResearch & Information GatheringPersonal Assistant ServicesCalendar ManagementData EntryTravel PlanningEmail ManagementMeeting CoordinationCalendly

Customer Service Representative

CCI Global - T-Mobile

Aug 2023 - Oct 2025

Job Responsibilities:

•Handled inbound and outbound customer inquiries via phone, email, and live chat •Resolved complaints efficiently, achieving high customer satisfaction ratings •Maintained accurate records of interactions and outcomes in CRM systems •Collaborated with internal teams to escalate and resolve complex issues

Data EntryEmail ManagementDocument Management

Quick Stats

Age26 years
GenderFemale
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Lukenya University

2020 - 2024