Virtual Assistant | Social Media & Customer SupportVirtual Assistant | Social Media & Customer Support
Shy
ID Verified$1,000
per month
($6/hour)
Profile Description
Results-driven Virtual Assistant, Social Media, and Customer Support Specialist with 9+ years of experience supporting business operations, online engagement, and client communications. Skilled in social media content support, inbox and community management, customer inquiry resolution, reporting, and administrative coordination for service-based businesses. Experienced in remote support for U.S.-based companies, including social media scheduling, Google Ads assistance, performance reporting, w...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
E-commerce & Marketplace
Customer Success
Finance & Accounting
Marketing & Growth
Sales & Business Development
Work Experience
Admin Support & Marketing Coordinator
Prime Electric
Feb 2025 - Nov 2025
Job Responsibilities:
Supported operations, lead flow, and marketing promotions. Managed Social Media Accounts.
Customer Service Support
HGS, TTEC, OPTUM & AFNI
Feb 2016 - Dec 2024
Marketing Officer
SAGABAY Outsourcing
Dec 2014 - Oct 2015
Job Responsibilities:
Managed social media account of multiple clients. Handled company and clients marketing events.
Marketing Officer / Editorial Assistant
BBB Multimedia Corporation
Nov 2011 - Nov 2014
Job Responsibilities:
Handled the traditional marketing, tie-ups, events, and editorial line-up and activities. Worked closely with the Marketing Director and the owner for the editorial work.
Key Account Specialist
Hinge Inquirer Publications
Apr 2010 - Nov 2011
Job Responsibilities:
Managed opening of new magazine channels, event tie-ups and events to support sales department. Worked closely with the Circulation and Production team.
Circulation Events & Subscription Specialist
MEGA Magazine Publishing
Jan 2008 - Feb 2009
Job Responsibilities:
Multiple events handled from execution to supporting sales. Managed magazine subscriptions and maintained subscribers' records.