Shiela

Operations Virtual Assistant

Shiela

ID Verified
800/mo
Lanao Del Norte, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Executive and Operations Administrative Assistant with 9+ years of experience supporting leaders and nonprofit teams through calendar and inbox management, meeting coordination, documentation, recordkeeping, and dependable follow-through. Combines long-term administrative experience with recent remote VA work and hands-on workflow design in Notion. Proficient in Google Workspace, Microsoft Office, Trello, Canva, and QuickBooks Online; currently developing Zapier automation and project-management...

Top Skills

Calendar Management · 5 yearsData Entry · 5 yearsDocument Management · 5 yearsEmail Management · 5 yearsMeeting Coordination · 5 years

Skills & Expertise

AI & Automation

ZapierBeginner
Workflow AutomationBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Data EntryExpert
Meeting CoordinationExpert
Personal Assistant ServicesExpert
Research & Information GatheringExpert
Travel PlanningIntermediate
Executive Assistant ServicesIntermediate
CalendlyIntermediate
AsanaIntermediate
NotionIntermediate
TrelloIntermediate
AirtableBeginner

Finance & Accounting

QuickBooksBeginner

Design & Creative

CanvaAdvanced

Work Experience

Operations Administrative Assistant

TBC Non-Profit Organization

Oct 2015 - Dec 2025

Key Achievements:

Key Responsibilities: *Leadership Support: Supported church leadership in coordinating daily operations, managing schedules, preparing documentation, handling correspondence, and following up on priorities and commitments. *Cross-Department Coordination: Coordinated activities across four key departments. Music, Finance, Youth, and Outreach, ensuring alignment of schedules, responsibilities, resources, and deadlines. *Project and Event Management: Organized church programs, conferences, fellowships, celebrations, and outreach initiatives, coordinating logistics, budgets, materials, schedules, and volunteers. *Financial Administration: Maintained financial records, tracked daily income and expenses, monitored ledgers, and assisted with financial reports and BIR-related documentation. *Team and Volunteer Coordination: Coordinated department leaders, volunteers, and team members to ensure responsibilities were assigned and activities were executed according to plan. *Administrative Systems and Documentation: Maintained organized records, filing systems, reports, meeting notes, and operational documents for easy access and reference. *Communication and Follow-Through: Managed internal and external communications, relayed instructions, monitored pending tasks, and followed up with responsible individuals to keep activities on track. *Music Program Operations: Managed music ministry schedules, coordinated rehearsals and performances, and oversaw a 21-member orchestra involving eight different instruments. Key Achievements: *Supported multiple departments simultaneously by coordinating Music, Finance, Youth, and Outreach operations while maintaining administrative oversight. *Coordinated large-scale events and programs involving multiple teams, volunteers, schedules, budgets, and logistical requirements. *Managed a 21-member orchestra across eight instrument groups, coordinating rehearsals, performances, and music ministry activities. *Maintained financial and administrative records to support accurate tracking, reporting, and organizational documentation. *Provided continuity for leadership and departmental operations through consistent scheduling, documentation, communication, and follow-ups. *Supported leadership in managing competing priorities by coordinating tasks across departments and ensuring important activities received the necessary attention.

Personal Assistant ServicesData EntryCalendar ManagementDocument ManagementBookkeepingMeeting CoordinationEmail ManagementResearch & Information GatheringCanva

Virtual Assistant

Elite Virtual Assist

Nov 2024 - May 2025

Key Achievements:

Key Responsibilities: *Administrative Support: Assisted with day to day administrative tasks to support business operations and maintain organized workflows. *Email Management: Drafted professional emails, organized communications, and assisted with correspondence. *Calendar and Scheduling: Assisted with scheduling, calendar coordination, and organizing appointments. *Online Research: Conducted online research and gathered information to support administrative tasks and business needs. *Content Creation: Assisted with basic content creation and preparation of digital materials. *Documentation and Organization: Maintained organized digital files and administrative records for easy access and reference. *Remote Team Support: Worked within a virtual assistant agency environment, gaining practical exposure to remote communication, task management, and digital collaboration. Key Achievements: *Gained hands-on experience performing administrative tasks in a remote work environment. *Applied professional email writing, scheduling, online research, and content preparation skills to support daily operations. *Developed familiarity with digital tools and workflows used in virtual assistant services. *Built a foundation for transitioning from traditional administrative and operations support into remote Executive Assistant and Virtual Assistant roles.

Personal Assistant ServicesResearch & Information GatheringCalendlyTrelloNotionCanvaExecutive Assistant ServicesDocument ManagementCalendar ManagementWorkflow AutomationMeeting CoordinationZapierEmail ManagementData Entry

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Freelancing Training
Virtual Assistance - Kodego
Project Management

Education

Bachelor's Degree

Mindanao State University

2010 - 2014