Customer Support| Lead Generation| SEO| Virtual AssistantCustomer Support| Lead Generation| SEO| Virtual Assistant
Sheina
ID Verified$800
per month
($5/hour)
Profile Description
I am a results-driven professional with 5+ years of experience in customer service and 2+ years in digital marketing. I specialize in SEO, social media management, lead generation, and multi-channel support (chat, email, phone). I am detail-oriented, reliable, and experienced with tools like Google Workspace, CRM systems, and Slack. I can work across different time zones and am ready to start immediately.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Marketing & Growth
Virtual Assistance & Admin
Work Experience
Content Moderation & Techincal Support
Alorica
Oct 2021 - Mar 2025
Job Responsibilities:
Content Moderator and Technical Support Specialist with 5+ years of experience ensuring platform safety and resolving customer issues efficiently. Skilled in handling sensitive content, troubleshooting technical concerns, and providing clear, customer-focused solutions. Reliable, detail-oriented, and committed to maintaining high service quality.
Marketing Assistant
Big Brain Digital Marketing
Aug 2019 - Aug 2021
Job Responsibilities:
Digital Marketing Specialist with 2+ years of experience in SEO, social media management, and lead generation. I help businesses increase online visibility, drive traffic, and generate quality leads through data-driven strategies. Reliable, detail-oriented, and focused on delivering results.
Customer Service Representative
Teleperformance
Apr 2018 - Apr 2019