Sheila

Virtual Assistant & Customer Support Specialist

Sheila

700/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a licensed agricultural and biosystems engineer and an aspiring Virtual Assistant with 3 years of BPO experience and 1 year in government service, bringing strong communication, organization, and problem-solving skills. I take pride in delivering results and making every task count.

Top Skills

Email Support · <1 yearLive Chat Support · <1 yearLiveChat · <1 yearOrder Processing · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Video SupportBeginner
Technical SupportBeginner
LiveChatBeginner

E-commerce & Marketplace

Order ProcessingBeginner

Work Experience

Project Assistant

Department of Agriculture

Sep 2024 - Nov 2025

Residential Care Specialist

Full Potential Solutions

May 2023 - Jun 2024

eCommerce Email Support

Concentrix Philippines

Jan 2022 - Mar 2023

Customer Service Representative

Teleperformance Philippines

Apr 2020 - May 2021

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified