Sharon

Executive Assistant | Remote Operations Specialist

Sharon

ID Verified
1,200/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: EU timezone

Profile Description

am an experienced Executive Assistant and Operations professional with a background supporting founders, executives, and remote teams across fast-paced industries. My expertise includes calendar and inbox management, project coordination, client communication, process improvement, travel planning, basic bookkeeping support and operational administration. I take pride in being proactive, reliable, and highly organized. Whether managing competing priorities, streamlining workflows, or keeping pr...

Top Skills

Document Management · 5 yearsEmail Support · 5 yearsPhone Support · 5 yearsVideo Support · 5 yearsCalendar Management · 3 years

Skills & Expertise

Customer Success

Email SupportExpert
Video SupportExpert
Phone SupportExpert
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate

Design & Creative

CanvaBeginner

Finance & Accounting

AML/KYCIntermediate
QuickBooksBeginner
Payroll ProcessingBeginner

Virtual Assistance & Admin

Document ManagementExpert
Calendar ManagementAdvanced
Email ManagementAdvanced
Meeting CoordinationAdvanced
Travel PlanningIntermediate
Executive Assistant ServicesIntermediate
Personal Assistant ServicesIntermediate
CalendlyIntermediate
AsanaIntermediate
NotionIntermediate
Research & Information GatheringBeginner
Data EntryBeginner

Work Experience

Executive Assistant

Independent Contractor

May 2025 - Present

Key Achievements:

Provide executive and operational support to a founder managing investment, fintech, and Web3 ventures. Coordinate complex calendars, meetings, travel, and communications while ensuring priorities are tracked and executed efficiently. Manage projects across multiple business entities, support bookkeeping and payroll processes, liaise with accountants, legal providers, vendors, and external stakeholders, and maintain organized systems for documentation and reporting. Develop SOPs, oversee administrative workflows, prepare meeting notes and action items, and help drive operational efficiency across the organization.

Email SupportAML/KYCEmail ManagementCalendar ManagementExecutive Assistant ServicesMeeting CoordinationCalendlyData EntryAsanaNotionTravel Planning

Operations & Client Support Associate

The Banana Box COmpany Ltd

Feb 2015 - Jan 2023

Key Achievements:

Delivered excellent customer service in a fast-paced retail environment, assisting customers with product selection, purchases, and inquiries. Managed point-of-sale transactions, maintained accurate cash handling procedures, and ensured inventory was organized and well-stocked. Supported daily store operations by coordinating merchandising displays, maintaining store presentation standards, processing deliveries, and resolving customer concerns professionally. Developed strong communication, problem-solving, and multitasking skills while working collaboratively with team members to meet sales and customer satisfaction goals.

Email SupportData EntryMeeting CoordinationDocument ManagementPhone Support

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified
Portfolio
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