Sarah

Customer care support

Sarah

ID Verified
1,000/mo
Caloocan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

5 years Experienced technical and customer care roles handling us based clients. Resolving customer's concern in a timely manner, provide the best solution with transparency in each call.Generating sales is one of my expertise and have been consistently top performer in terms of sales and customer service. Even though I dont have any experience yet in being a virtual assistant I can still make sure to accomplished my job each time efficiently. I am an easy learner and i can rapidly adapt to chan...

Skills & Expertise

Customer Success

Design & Creative

CanvaBeginner
CapCutBeginner

Content & Writing

E-commerce & Marketplace

Sales & Business Development

Work Experience

Tech support

Afni

Jun 2025 - Feb 2026

Job Responsibilities:

Top performer of the month, afni champion employee and value sales champion. Solving customers concern in their technical issues and their account

Technical SupportPhone SupportCustomer.io

Customer care and loyalty

Afni

Mar 2023 - May 2025

Job Responsibilities:

Employee of the year, top performer, value champion, promoter champion. Handling us clients and helping them to solve issues on their account

Phone SupportAccount ManagementCustomer.ioTechnical Support

Customer care

Alorica

Jan 2021 - Feb 2023

Job Responsibilities:

Handling us based clients by helping them resolving their issues on their account

Customer.ioPhone Support

Customer care RC1

Ibes

May 2019 - Feb 2020

Job Responsibilities:

Solving customera concern in erms of theor bill, tech problems, phone problems and account management

Phone SupportCustomer.io

Quick Stats

Age34 years
GenderFemale
English LevelConversational
ID VerificationVerified