Shaddy

legal assistant

Shaddy

1,500/mo
Pasig City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I've worked in the BPO sector before. Oversee several accounts, such as those related to services, telecom, cable, retail, hotels, logistics, and legal matters. I held positions as an aggressive collector, a skilled retention agent, a competitive sales and customer representative, an informed technical support specialist, a timely email agent, and a chat support agent. I functioned as an Airbnb case manager and mediator with cases in the listing. I catered to guests and hosts all over the world...

Top Skills

Phone Support · 10 yearsEmail Support · 3 yearsLive Chat Support · 3 yearsSocial Media Support · 1 yearCrisp · <1 year

Skills & Expertise

AI & Automation

ZapierBeginner

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Email SupportAdvanced
Social Media SupportIntermediate
Ticket ManagementBeginner
ZendeskBeginner
CrispBeginner

Work Experience

Intake Specialist

Rosen Injury Lawyers

Mar 2025 - Dec 2025

Phone SupportEmail SupportLive Chat SupportTicket Management

Quick Stats

Age45 years
ID VerificationNot verified