Healthcare | Customer Service Representative | Aspiring VAHealthcare | Customer Service Representative | Aspiring VA
Sean
ID Verified$600
per month
($3/hour)
Profile Description
Experienced professional with 6+ years in healthcare and nearly 2 years in customer service, I bring proven skills in patient care, technical troubleshooting, and client support. I am detail-oriented, adaptable, and proficient in Microsoft Office, Excel, Outlook, CapCut, and Canva for creating, copywriting and editing templates. Can be able to deliver efficient virtual assistance, clear communication, and reliable solutions that enhance client satisfaction, streamline processes, and ensure profe...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Sales & Business Development
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Work Experience
Customer Service Representative
IQOR
Aug 2024 - Jan 2026
Job Responsibilities:
-Technical and Care Support: Handled customer inquiries related to service issues, device troubleshooting, and account concerns. -Inbound and Outbound Dialers: Managed both incoming support calls and proactive outreach to customers. -Account Management: Processed upgrades, cancellations, payments, and service adjustments with accuracy and empathy.
Nursing Attendant
Sacredheart Medical Center
Apr 2021 - Jun 2024
Job Responsibilities:
Served as a Nursing Assistant at Sacred Heart Medical Center with hands-on experience in critical healthcare environments, including COVID-19 facilities, the Cancer Institute, and the Operating Room (OR) department. Provided direct patient care, assisted physicians and nurses during procedures, ensured strict infection control practices, and supported patients with compassion and professionalism....
Quick Stats
Certifications
Education
Bachelor's Degree
Our Lady of Fatima University
2015 - 2018