Ronel

Virtual Assistant

Ronel

ID Verified
1,000/mo
cainta, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Customer Service professional with 5+ years of BPO experience and highly motivated Entry Level Virtual Assistant with 1+ year of remote administrative support and digital task management. Proficient in AI-assisted productivity tools, cloud-based collaboration platforms, and data analytics, streamlined communication processes, resulting in a 30% increase in response efficiency. Committed to leveraging emerging technologies to drive organizational success and enhance virtual workflow optimization.

Top Skills

Email Support · 4 yearsLive Chat Support · 4 yearsPhone Support · 2 yearsZendesk · 2 yearsBookkeeping · 1 year

Skills & Expertise

Finance & Accounting

QuickBooksIntermediate
BookkeepingIntermediate
Payroll ProcessingIntermediate

Virtual Assistance & Admin

Data EntryIntermediate

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportIntermediate
ZendeskIntermediate

Specialized Skills

Medical TranscriptionIntermediate

Work Experience

Data Analyst/Administrative Support

Happy Valley Regeneration

Oct 2025 - Aug 2026

QuickBooksData EntryBookkeepingPayroll Processing

Subject Matter Expert

Concentrix

Nov 2022 - Apr 2026

Live Chat Support

Customer Service Representative

Concentrix

Nov 2021 - Nov 2022

Live Chat Support

Customer Service Representative

Startek

Jul 2019 - Sep 2021

Phone Support

Quick Stats

Age31 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified