Customer Service

Andjela

1000/mo
Serbia
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Empathetic and results-driven Customer Experience Specialist with a passion for turning every interaction into a meaningful connection. Skilled in communication, problem-solving, and building trust with diverse clients, I bring creativity and care to every customer touchpoint. Known for blending professionalism with warmth, I thrive in fast-paced environments where teamwork, adaptability, and innovative thinking drive satisfaction and loyalty.

Top Skills

Email Support · 4 yearsPhone Support · 4 yearsBookkeeping · <1 yearLive Chat Support · <1 yearOrder Processing · <1 year

Skills & Expertise

E-commerce & Marketplace

Order ProcessingBeginner

Finance & Accounting

BookkeepingBeginner
Payroll ProcessingBeginner
QuickBooksBeginner

Customer Success

Live Chat SupportBeginner
Email SupportAdvanced
Phone SupportAdvanced

Work Experience

Assistant manager of dispatch

UniversalLimo, FindStaff

May 2023 - Present

Order ProcessingPhone SupportPayroll ProcessingQuickBooksEmail Support

VIP Customer Experience Agent

Limolabs, Globalcom

Oct 2021 - Aug 2022

Order ProcessingPhone SupportEmail Support

Customer Service Agent

The Body Shop, Sitel

Oct 2019 - Jan 2020

Order ProcessingLive Chat SupportPhone SupportEmail Support

Quick Stats

Age26 years
English LevelFluent
Other Languages
Serbianfluent
ID VerificationNot verified