medical virtual assistant- healthcare adminmedical virtual assistant- healthcare admin
Samuel
1000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone
$1000
per month
($6/hour)
Member since November 2025
Profile Description
Managed day-to-day administrative tasks, including scheduling and confirming patient appointments, rescheduling, and sending reminders. Handled patient communications via email, phone, and secure messaging platforms, ensuring timely follow-ups and responses. Maintained and updated electronic health records (EHR), ensuring accuracy, confidentiality, and compliance with healthcare standards. Verified patient insurance eligibility, processed prior authorizations, and managed insurance documentati...
Top Skills
JavaScript (ES6+) · 3 yearsAWS (EC2 S3 Lambda) · <1 yearEmail Support · <1 yearTicket Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Ticket ManagementBeginner
Email SupportBeginner
Software Development
JavaScript (ES6+)Advanced
AWS (EC2 S3 Lambda)Beginner
Work Experience
Billing Coordinator
Mp Shah
Jan 2020 - Sep 2024
Quick Stats
Age29 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified
Certifications
Responsive Web design
Automation Anywhere Hello bots
Education
Bachelor's Degree
Multimedia University of Kenya
2014 - 2018