medical virtual assistant- healthcare admin

Samuel

1000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Managed day-to-day administrative tasks, including scheduling and confirming patient appointments, rescheduling, and sending reminders. Handled patient communications via email, phone, and secure messaging platforms, ensuring timely follow-ups and responses. Maintained and updated electronic health records (EHR), ensuring accuracy, confidentiality, and compliance with healthcare standards. Verified patient insurance eligibility, processed prior authorizations, and managed insurance documentati...

Top Skills

JavaScript (ES6+) · 3 yearsAWS (EC2 S3 Lambda) · <1 yearEmail Support · <1 yearTicket Management · <1 year

Skills & Expertise

Customer Success

Ticket ManagementBeginner
Email SupportBeginner

Software Development

JavaScript (ES6+)Advanced
AWS (EC2 S3 Lambda)Beginner

Work Experience

Billing Coordinator

Mp Shah

Jan 2020 - Sep 2024

Quick Stats

Age29 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified

Certifications

Responsive Web design
Automation Anywhere Hello bots

Education

Bachelor's Degree

Multimedia University of Kenya

2014 - 2018