Crizalyn

Virtual Assistant

Crizalyn

700/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Reliable and dedicated professional with experience in customer service, healthcare process operations, and solar panel sales. Skilled in customer support, appointment coordination, cold calling, database management, documentation, and Microsoft Office and Excel. Recognized for strong communication, problem-solving, attention to detail, and ability to work under pressure. Adaptable and eager to learn, seeking a full-time remote opportunity where I can contribute my skills, deliver quality result...

Top Skills

Calendar Management · 3 yearsData Entry · 3 yearsDocument Management · 3 yearsEmail Management · 3 yearsEmail Support · 3 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Phone SupportAdvanced

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Advanced

Sales & Business Development

Cold CallingBeginner

Specialized Skills

Medical BillingAdvanced

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Data EntryAdvanced
Research & Information GatheringAdvanced
Document ManagementAdvanced

Work Experience

Process Associate

Knack RCM

Jan 2023 - Jul 2026

Key Achievements:

Employee of the Quarter – Recognized for outstanding performance and contribution to the team. Top 2 Agent with 100% Quality – Achieved excellent quality performance and maintained high work standards. Healthcare Process Excellence – Successfully handled healthcare-related process operations, database management, documentation, and confidential information while maintaining HIPAA compliance. Customer Service Excellence – Effectively resolved customer concerns through strong communication, problem-solving, and customer support skills. Solar Sales Cold Calling – Successfully conducted outbound calls, qualified potential customers, and professionally handled questions and objections. Academic Achievement – Earned a College Freshmen Academic Achiever with Bronze Award and Senior High School Academic Achiever with Honors.

Email SupportExcel (Advanced)Calendar ManagementResearch & Information GatheringPhone SupportCold CallingEmail ManagementDocument ManagementMedical BillingGoogle Sheets (Advanced)Data Entry

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified
Portfolio
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