Virtual Assistant | Data AnalystVirtual Assistant | Data Analyst
Ruth
$800
per month
($5/hour)
Profile Description
I’m a Virtual Assistant with 3+ years of experience providing administrative support, customer support, and operational coordination. I specialize in inbox and calendar management, email and chat support, scheduling, data entry, and documentation ensuring smooth day-to-day operations and high-quality customer experiences. I have hands-on experience using tools such as Google Workspace (Docs, Sheets, Gmail, Drive), Zendesk, Salesforce (CRM), Slack, and Trello to manage workflows, handle support...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Data & Analytics
Customer Success
Sales & Business Development
Specialized Skills
Work Experience
Administrative Support & ICT Trainer
The Nairobi National Polytechnic
Jan 2025 - Present
Job Responsibilities:
Provided real-time remote support to 50+ learners weekly via chat, email, and digital platforms, resolving technical and administrative inquiries with a consistent same-day response rate. Managed scheduling, records, and documentation using Google Workspace tools, improving administrative efficiency and reducing errors in learner tracking systems. Guided users through onboarding workflows and digi...
Procurement & Data Officer
Indepth Scientific
Jul 2019 - Dec 2020
Job Responsibilities:
Handled customer inquiries related to orders and procurement, resolving issues efficiently and maintaining client satisfaction through clear communication. Maintained comprehensive documentation and tracking records for all incoming requests, ensuring seamless coordination across cross-functional teams.
Quick Stats
Certifications
Education
Bachelor's Degree
Rongo University
2013 - 2017