Virtual Assistant. Email or chat support

Rowena

ID Verified
880/mo
Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Highly organized and detail-oriented with years of experience in administrative support, data management, and customer service. Skilled in handling paperwork, generating and analyzing data to produce accurate reports, and ensuring smooth operational workflows. Adept at managing customer queries, providing assistance, and analyzing billing issues to deliver effective solutions. Known for strong attention to detail, excellent communication skills, and the ability to multitask in fast-paced environ...

Skills & Expertise

AI & Automation

ZapierBeginner
IFTTTBeginner

Content & Writing

E-commerce & Marketplace

Customer Success

Data & Analytics

Design & Creative

Adobe XDBeginner
CanvaBeginner
CapCutBeginner

Marketing & Growth

MailchimpBeginner

Work Experience

Production Associates

Wns Global Services

Sep 2024 - Present

Job Responsibilities:

managing customer queries, providing assistance, and analyzing billing issues to deliver effective solutions. Known for strong attention to detail, excellent communication skills, and the ability to multitask in fast-paced environments.

Phone Support

Engineering Associates

Danam Phil Inc.

Mar 2016 - May 2023

Job Responsibilities:

administrative support, data management, and customer service. Skilled in handling paperwork, generating and analyzing data to produce accurate reports, and ensuring smooth operational workflows

Email CopywritingPhone SupportExcel (Advanced)Google Sheets (Advanced)Video EditingAdobe XDCapCutCanva

On the job training

VIRTUALASTING

Aug 2022 - Nov 2022

Job Responsibilities:

Training for a Virtual Assistant. • Lead Generation or Data mining • Content Marketing • Monetization • Social Media Marketing • Real state • E-commerce • Video Editing • Chatbot • Word press • Click funnels

ZapierIFTTTWordPressEmail CopywritingGoogle Sheets (Advanced)Excel (Advanced)Video EditingCapCutShopifyFacebook Marketplace

Quick Stats

Age31 years
GenderFemale
English LevelConversational
ID VerificationVerified