Administrative & Customer Support Virtual AssistantAdministrative & Customer Support Virtual Assistant
Rosenelyn
ID Verified$1,100
per month
($6/hour)
Profile Description
Dedicated Virtual Assistant with experience in administrative support, customer service, data entry, CRM management, and social media. Organized, proactive, and detail-oriented, I am committed to helping businesses stay efficient and achieve their goals through reliable, high-quality support.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
Customer Success
Design & Creative
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
General VA
Six-Eleven
May 2019 - Present
Key Achievements:
Managed inbound and outbound client calls. Handled email management, including responding to inquiries, organizing inboxes, and scheduling follow-ups.
Customer Service Representative
VXI
Jan 2022 - 2023
Key Achievements:
Delivered exceptional customer service through phone, chat, and email support. Resolved customer inquiries and concerns efficiently while maintaining high customer satisfaction. Consistently met or exceeded quality assurance, productivity, and performance targets. Handled billing, account updates, and technical troubleshooting with accuracy. Maintained detailed and accurate customer records in the CRM system. Demonstrated strong communication, problem-solving, and multitasking skills in a fast-paced environment. Collaborated with team members to improve customer experience and achieve team goals. Recognized for excellent customer service and consistent attendance. Maintained high customer satisfaction (CSAT) and adherence to company standards.