Rose

CUSTOMER SERVICE REPRESENTATIVE / ADMINISTRATIVE ASSISTANT

Rose

ID Verified
900/mo
Morong, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

8+ years delivering customer support, technical solutions, and efficient admin assistance across industries.

Skills & Expertise

Customer Success

Marketing & Growth

GoHighLevelBeginner

Sales & Business Development

Cold CallingBeginner
SalesforceBeginner

Virtual Assistance & Admin

Work Experience

Telephone Interviewer

Dynata - Virtual Office Lapu-Lapu, Cebu (WFH)

Mar 2026 - Nov 2026

Job Responsibilities:

As an Outbound Telephone Interviewer I conducted high-volume outbound calls to survey participants, gathering valuable data on various topics and ensuring accurate, unbiased recording of responses in the system. I followed structured scripts and engaged respondents with active listening, achieving or exceeding weekly call quotas while maintaining a professional and approachable demeanor. By handli...

Phone SupportCold CallingData Entry

HVAC Administrative Assistant

LG Home Comfort (Afforfably / WFH)

Jun 2025 - Jan 2026

Live Chat SupportZendeskPhone SupportSalesforceEmail SupportCalendar ManagementData EntryDocument ManagementEmail Management

Telephone Interviewer

Dynata - Virtual Office Lapu-Lapu, Cebu (WFH)

Jul 2024 - Nov 2024

Job Responsibilities:

As an Outbound Telephone Interviewer I conducted high-volume outbound calls to survey participants, gathering valuable data on various topics and ensuring accurate, unbiased recording of responses in the system. I followed structured scripts and engaged respondents with active listening, achieving or exceeding weekly call quotas while maintaining a professional and approachable demeanor. By handli...

Cold CallingPhone SupportData Entry

Technical Support (HOME GYM EQUIPMENT)

TTEC - TTEC-PHL AT HOME-PHILIPPINES (WFH)

Oct 2022 - Mar 2023

Job Responsibilities:

I have been a chat technical support representative for a home gym equipment account. We mainly helps customers on issues related to technical problems on their home gym equipment.

Live Chat SupportTechnical SupportPhone SupportZendeskEmail SupportData Entry

Customer Service Representative

Results CX

Sep 2016 - Sep 2022

Job Responsibilities:

I work as a Customer Service Representative for Telecommunications Phone Services. My job is to provide friendly and reliable assistance to our customers in managing their phone services. I handle customer inquiries and troubleshoot issues related to calls, texts, and data connections to ensure seamless communication experiences. In addition, I specialize in Tax Refund Loan Services where I guide...

Technical SupportPhone SupportSalesforceData EntryDocument Management

Quick Stats

Age38 years
GenderFemale
English LevelFluent
ID VerificationVerified