Customer Service/ Virtual AssistantCustomer Service/ Virtual Assistant
Ronalyn
$1,000
per month
($6/hour)
Profile Description
I have extensive experience handling a wide range of inbound and outbound calls across customer service, credentialing, and recruitment roles, consistently demonstrating strong communication skills, attention to detail, and a customer-focused approach. At Inspiro Philippines, I managed outbound calls to relay flower orders and address customer inquiries, while at Transcom Worldwide, I resolved billing concerns and recommended cost-saving service bundles. As a Credentialing Analyst at Ree...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Design & Creative
Human Resources
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Virtual Assistant- Recruitment Advisor
Path2 Solutions
Oct 2024 - Oct 2025
Key Achievements:
Conduct inbound and outbound calls to applicants who have passed the initial screening. Communicate with candidates via email to request and collect additional required information. Support and engage with job candidates who have completed training programs, ensuring they successfully secure employment. Resolve candidate inquiries and track application progress using [link hidden]. Verify the accuracy of applicant information by asking clarifying questions and confirming submitted details.
Credentialing Analyst
Reed Elsevier Philippines
Mar 2023 - Sep 2024
Customer Service Representative
Transcom Worldwide
Nov 2022 - Mar 2023
Key Achievements:
Inbound and Outbound calls for billing account Answering customer queries and complaints regarding their bills. Providing resolutions to customers and providing better bundle packages for them to save money
Customer Service Representative
Inspiro Philippines
Feb 2018 - Mar 2021
Key Achievements:
Outbound calls Relay flower orders to shop in the recipients area. Answering customer queries and complaints. Providing solutions to customers. Answering emails from florists.