Elvin

Virtual Assistant, Customer support

Elvin

ID Verified
1,000/mo
Kirinyaga, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Elvin Wachira is a dedicated and results-oriented IT professional with experience in software development, virtual assistance, and IT support. Having worked as a Developer at Mara, a Virtual Assistant for Binance Kenya, and in IT Support, I have built a strong foundation in troubleshooting, customer service, system support, and software solutions. I possess strong technical skills in software development, computer systems, networking, troubleshooting, technical support, and digital tools. I am ...

Top Skills

After Effects · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

AI & Automation

GitHub CopilotBeginner
Copy.aiBeginner
SoraBeginner
ZapierBeginner
n8nBeginner
Workflow AutomationBeginner
OpenAI APIBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
LiveChatBeginner
Customer.ioBeginner
ZendeskBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
CalendlyBeginner
TrelloBeginner

Software Development

HTML5/CSS3Beginner
WixBeginner

Design & Creative

CanvaBeginner
Logo DesignBeginner
CapCutBeginner
After EffectsBeginner

Work Experience

it support, virtual assistant

cryptocurrency Academy

Jan 2024 - Dec 2025

Key Achievements:

IT support, customer service, sales assistant

Phone SupportLiveChatTechnical Support

Virtual assistant

Binance Ke

Jan 2020 - Dec 2022

Social Media Supportn8nLive Chat SupportTechnical SupportPhone SupportLiveChatCalendly

Quick Stats

Age31 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified