REMARIE

virtual assistant, Customer Service

REMARIE

528/mo
San Mariano, Isabela, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

In my previous customer service and technical support roles, I successfully managed my work remotely by multitasking and prioritizing the most important customer requests and issues that needed immediate resolution. I maintained focus and stayed calm under pressure, which allowed me to handle multiple responsibilities efficiently while ensuring customer satisfaction and meeting deadlines.

Top Skills

Phone Support · 5 yearsLive Chat Support · 3 yearsTechnical Support · <1 yearTicket Management · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Ticket ManagementBeginner
Technical SupportBeginner

Work Experience

Customer service representative, Chat support, Technical support

sutherland global services

Sep 2016 - Jul 2022

Key Achievements:

Diagnosed and resolved technical issues by guiding customers through troubleshooting steps and solutions. Assisted customers with inquiries regarding products, services, billing, and account-related concern.

Quick Stats

Age31 years
English LevelConversational
ID VerificationNot verified

Certifications

EF SET

Education

Bachelor's Degree

ISabela Colleges

2022 - 2026