Virtual Assistant/Maintenance Coordinator

Richelle

ID Verified
800/mo
General Santos City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Versatile and dedicated professional with experience in teaching, customer service, chat and email support, and maintenance coordination. Skilled in communication, problem-solving, administrative support, and multitasking. Adaptable, detail-oriented, and committed to delivering excellent service, maintaining efficiency, and achieving organizational goals.

Skills & Expertise

Customer Success

Design & Creative

CanvaBeginner

Work Experience

Maintenance Coordinator

The Property Management Connection

2025 -

Job Responsibilities:

Coordinated property maintenance requests, scheduled repairs and inspections, communicated with tenants, property owners, and service contractors, monitored work orders, and ensured timely resolution of maintenance issues to maintain property quality and tenant satisfaction.

Email ManagementCalendar ManagementMeeting CoordinationResearch & Information GatheringPhone Support

Email and Chat Support

Reserve Credit Card

2024 -

Job Responsibilities:

Handled customer inquiries and concerns through email and live chat, provided accurate information, resolved issues efficiently, and ensured customer satisfaction through professional and timely communication.

Ticket ManagementZendeskIntercomEmail ManagementTrello

Customer Service Representative

Virtual Staffing Solution

2023 -

Job Responsibilities:

Handled customer inquiries related to fraudulent transactions and suspicious account activities, investigated reported cases, verified account information, identified potential fraud risks, and provided appropriate resolutions while ensuring account security and customer satisfaction.

Phone Support

Faculty

Holy Trinity College of General Santos

2019 -

Job Responsibilities:

Responsible for delivering effective lessons, preparing instructional materials, assessing student performance, managing classroom activities, and supporting students' academic and personal development.

Quick Stats

Age28 years
GenderFemale
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Notre Dame of Dadiangas University

2015 - 2019