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Virtual AssistantVirtual Assistant
Ian
ID Verified1500/mo
Liloan Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$1500
per month
($9/hour)
Member since October 2025
Profile Description
I hold a Bachelor of Science in Computer Science from the University of the Visayas in Cebu City, Philippines. Over the past five years, I’ve built a strong foundation in customer service and technical support, primarily handling telco accounts in the BPO industry. I was honored to be recognized as Top Agent for eight consecutive months, and I’ve also led training sessions focused on workplace values and open communication. My skill set includes Excel mastery, troubleshooting, team leadership, a...
Top Skills
Bookkeeping · <1 yearCustomer.io · <1 yearFreshdesk · <1 yearQuickBooks · <1 yearTechnical Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
FreshdeskBeginner
ZendeskBeginner
Technical SupportBeginner
Customer.ioBeginner
Finance & Accounting
QuickBooksBeginner
XeroBeginner
WaveBeginner
BookkeepingBeginner
Quick Stats
Age41 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒
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Certifications
Top Agent
Top Agent for Sales
Top Banker
Customer Satisfaction Survey Rank A 95.5%
Global Communication & Management Academy